Complaints & Support
We take every complaint seriously. Tell us what happened and we'll handle it with full transparency and accountability.
How the complaint process works
1
Submit your complaint
Fill in the form with your details and a clear description of the issue.
2
We review it
Our team reviews every complaint carefully within 48 hours of receipt.
3
Resolution & response
We contact you with the outcome and steps taken to resolve the issue.
Most complaints receive a response within 48 hours. Complex cases may take up to 7 business days.