Terms & Conditions — Baytiy

1. Definitions

The following terms have the meanings set out below, unless the context requires otherwise:

• "Baytiy" / "the Company": Baytiy, Commercial Registration No. 7054315523, with its registered address at 2951, As Salamah District, Jeddah 23524 6441, Kingdom of Saudi Arabia.
• "Platform": the Baytiy website baytiy.com, its subdomains, applications, and related digital services.
• "User" / "you": any natural or legal person who accesses or uses the Platform in any capacity.
• "Licensed Broker": a natural person licensed to practise real estate brokerage under a valid FAL licence issued by the General Real Estate Authority (REGA).
• "Brokerage Office": a legal person licensed to practise brokerage and marketing under a valid FAL licence and Commercial Registration.
• "Developer": a developer registered with REGA holding, for off-plan sale or lease, a valid Wafi licence.
• "Advertiser": any Licensed Broker, Brokerage Office, or Developer who publishes a Listing on the Platform.
• "Advertisement Licence": the electronic real estate advertisement licence required under the Real Estate Advertisements Law, bearing a unique number and an expiry date.
• "Applicable Laws": all laws in force in the Kingdom, including the Real Estate Advertisements Law, the Real Estate Brokerage Law, the Off-Plan Sale and Lease Law (Wafi), the E-Commerce Law, the Anti-Money Laundering Law, the VAT Law, and the PDPL.

2. Nature of the Platform and the Company's Role

Baytiy is an electronic real estate advertising and marketing medium that connects those searching for property with Advertisers. The Platform is a technology intermediary only.

• The Company is not a party to any real estate transaction, brokerage contract, sale, or lease concluded between Users.
• The Company does not own, sell, lease, value, or guarantee any property advertised on the Platform.
• The Company does not provide brokerage, valuation, legal, or financing advice, and nothing on the Platform constitutes such advice.
• Display of a Listing is not an endorsement or warranty by the Company as to its accuracy, the property's legal status, or the validity of the Advertiser's licences.

The Platform is open to the public for browsing and enquiry; only licensed Advertisers (Brokers, Offices, and Developers) may publish real estate listings.

3. Eligibility and Acceptance

• You must be at least 18 Hijri years of age with full legal capacity to enter into a binding contract.
• All information you provide must be true, accurate, current, and complete, and you must keep it updated.
• You must not be barred from using the Platform under Applicable Laws.

The Company may, at its discretion, refuse, restrict, suspend, or terminate access for any User who fails eligibility or breaches these Terms. Continued use after any amendment constitutes acceptance of the amended Terms.

4. Accounts, Registration, and Identity Verification

Certain features require an account. You are responsible for the confidentiality of your credentials and all activity under your account.

• Authentication is performed via one-time passwords (OTP) sent to your verified mobile number or email.
• Identity verification through Nafath may be mandatory for Brokers, Offices, and Developers per REGA requirements.
• Advertisers must submit valid licensing data (FAL licence number; for Developers, REGA registration and Wafi licence) for verification.
• You must promptly notify the Company of any unauthorised use, and may not transfer, sell, or share your account.

5. Obligations of Advertisers (Brokers, Offices, and Developers)

Each Advertiser represents, warrants, and undertakes, on a continuing basis, that:

• they hold a valid FAL licence issued by REGA and are duly registered to practise the activity;
• they will obtain a valid Advertisement Licence for every Listing and display the licence number and expiry date on it;
• each Listing is based on a valid brokerage contract with the owner or their authorised representative, where required;
• they will display their full name, FAL licence number, the Advertisement Licence number, and its expiry date on every Listing;
• all data, prices, descriptions, areas, locations, and images are true, accurate, current, and not misleading;
• they will not publish any Listing whose licence has expired, been suspended, or revoked, and will remove or update it without delay;
• they comply with all REGA regulations, the Real Estate Advertisements Law, the Brokerage Law, the AML Law, and all Applicable Laws.

Developers additionally warrant that they are registered with REGA, hold a valid Wafi licence for any off-plan project, and will display the company name, Commercial Registration, the project's Wafi licence, and the Advertisement Licence data on the project page.

The Advertiser is solely responsible for the content, accuracy, and legality of every Listing. The Company may, without liability, refuse, suspend, edit, or remove any Listing that does not comply with these Terms or REGA requirements, including Listings lacking a valid Advertisement Licence number or whose licence has expired. The Advertiser authorises the Company to display, reformat, and publish the Listing across the Platform and its marketing channels (including the Company's social media accounts) in a manner that preserves the Listing's regulatory data.

6. Real Estate Advertisement Rules

Every advertisement must comply with the Real Estate Advertisements Law and its Implementing Regulations, and must carry a valid Advertisement Licence number that is clearly visible.

It is prohibited to publish any advertisement that is false, misleading, or exaggerated; relates to a property the Advertiser is not authorised to advertise; lacks a valid Advertisement Licence; is contrary to public order, public morals, or the values of the Kingdom; or infringes the rights of third parties. The Company may automatically conceal or remove any Listing upon expiry of its Advertisement Licence.

7. Fees, Payments, and Taxes

• Certain services (featured listings, advertising campaigns, promotional packages) may carry fees disclosed before purchase.
• Payments are processed through licensed payment providers; the Company does not store full card data.
• All fees are exclusive of VAT unless stated; VAT is added at the statutory rate and reflected in a tax invoice per ZATCA requirements.
• Paid advertising fees are non-refundable once the service has commenced, save where required by law or stated otherwise; where a third-party platform rejects a campaign for reasons not attributable to the Advertiser, the unspent portion is refunded per our policy.

8. Intellectual Property

The Platform, its software, design, trademarks, databases, and all Company materials are the exclusive property of the Company or its licensors and are protected by law. You are granted a limited, revocable, non-exclusive licence to use the Platform for its intended purpose only. You may not copy, scrape, harvest, or reverse-engineer the Platform or its data without prior written consent. By submitting Content you grant the Company a licence to host and display it for operating and marketing the Platform, in compliance with the PDPL.

9. Acceptable Use and Prohibited Conduct

You shall not:

• breach any Applicable Law, or publish false, misleading, defamatory, or unlicensed content;
• impersonate any person or misrepresent your affiliation;
• upload malware, attempt unauthorised access, or circumvent any security or verification measure;
• use automated means to access, scrape, or overload the Platform, or harvest other Users' personal data;
• use the Platform to launder money or finance unlawful activity, or to send spam or unsolicited communications.

10. Reviews and User Content

Reviews must reflect a genuine experience and must not be false, defamatory, or manipulative. The Company may moderate or remove any review that breaches these Terms and may apply objective scoring methodologies. You are solely responsible for the Content you submit and warrant that you hold all necessary rights to it.

11. Third-Party Services and Links

The Platform may integrate or link to third-party services (payment, mapping, identity verification, advertising). Your use of such services is governed by their own terms, and the Company is not responsible for them.

12. Disclaimers

The Platform and its Content are provided "as is" and "as available" without warranty of any kind to the maximum extent permitted by Applicable Laws. The Company does not warrant that the Platform will be uninterrupted, secure, or error-free, nor that any Listing, price, or licence status is accurate or current, and disclaims liability for the conduct, solvency, or licensing of any Advertiser or third party.

13. Limitation of Liability

To the maximum extent permitted by Applicable Laws, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, nor for any loss of profit, data, goodwill, or opportunity. The Company's aggregate liability shall not exceed the total fees actually paid by you during the three (3) months preceding the event giving rise to the claim, or one thousand Saudi Riyals (⃁ 1,000), whichever is greater. Nothing excludes any liability that cannot lawfully be excluded.

14. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and agents from any claim, loss, fine, or expense (including reasonable legal fees) arising out of your breach of these Terms or Applicable Laws, any Content you submit, any Listing you publish, or any transaction or dispute between you and another User.

15. Suspension and Termination

The Company may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms or Applicable Laws, if your licence expires or is revoked, or where required to protect the Platform, its Users, or the public interest. Upon termination, the licences granted to you cease, while provisions that by their nature survive remain in force. You may close your account at any time, subject to completing any outstanding obligations.

16. Compliance and Anti-Money Laundering

The Company complies with the Anti-Money Laundering Law and its Implementing Regulations, and may apply due-diligence measures, request documents, and report suspicious activity. The Company may disclose User data to REGA, SDAIA, ZATCA, the courts, or any competent authority where required by Applicable Laws or a lawful order.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws in force in the Kingdom of Saudi Arabia. The parties shall seek amicable settlement of any dispute; failing settlement within thirty (30) days, the dispute shall be referred to the competent judicial or quasi-judicial body in the Kingdom, including the committees competent for violations of the real estate laws and the competent courts in the city of Jeddah.

18. Force Majeure

The Company shall not be liable for any failure or delay caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, governmental action, network or power failures, or third-party service outages.

19. Notices

The Company may send you notices and operational communications by in-app notification, email, SMS, or WhatsApp, and you consent to receive them for operating the Platform. Formal legal notices to the Company shall be sent to info@baytiy.com.

20. General Provisions

• The Company may amend these Terms at any time by publishing the updated version with a revised "Last updated" date.
• If any provision is held invalid, the remainder continues in force, and the invalid provision is replaced by a valid one closest to the original intent.
• The Company's failure to enforce any right is not a waiver; you may not assign your rights without prior written consent.
• These Terms, with the Privacy Policy and any service-specific terms, constitute the entire agreement; the Arabic text prevails in case of conflict.

21. Contact

Baytiy · Commercial Registration No. 7054315523 · VAT No.: pending · FAL Platform Licence: pending issuance

2951, As Salamah District, Jeddah 23524 6441, Kingdom of Saudi Arabia

Email: info@baytiy.com · Privacy matters: privacy@baytiy.com